Visitors to Canada Medical Expense Claims

If you are a visitor to Canada and you suffered a sickness or injury during your covered trip that required medical treatment and you incurred out-of-pocket expenses.

Option 1: Download, fill out & return claim documentation

Download and complete the claim form(s), attach all required documentation below and mail the required documentation along with your original signed, claim form to the address:

Medical Expenses

Doctor, Hospital and/or Prescriptions:

  • Original Receipts and Payment
  • Detailed Medical Treatment Documentation

Original receipts for any out of pocket medical expenses. Also, please submit documentation to support the diagnosis and treatment of the sickness or injury.

Explanation of Benefits If You Have

Primary Health Insurance Carrier:

  • Coverage from Other Health Care Provider

Submit the paperwork you received back from your primary health care provider, showing what they paid and what was not covered.



Option 2: Call us to report a claim

You can initiate a claim by contacting our underwriter's Client Services Department who will help you with your claims. The Client Services representative will record the initial information concerning your claim and send you the documents required along with the information on completing and submitting your claim.

Old Republic Insurance Company of Canada

Client Services Department


Hours:Monday to Friday

8:30am - 8:00pm ET

5:30am - 5:00pm PT

If you have any questions, please contact the Client Services Department.